atcomsystems.ca/forum Forums TDM Business Telephone Systems Vodavi Telephones & Systems Vodavi Star Plus-Remove DND from station

How can a DND be removed from another station? The kitchen phone is Station 110 and is on DND when I press that number. But I cannot remove it and that phone is not the same as mine so I cannot go to that phone and simply press a button to turn it off. Is there a way I can remove it by auto attendant? I have been trying different things from the manual but haven't figured it out yet. Thank you f or any help!

Dial the dnd code 631 and toggle it off or create a button using the code...this is in the user manual. You can only remove it at the phone itself.

OK, thanks for your reply. Is there a way to remove DND from another station, or auto attendant? I want to stop the light from blinking.

thanks again.

To be more clear, the phone is a 2802 1 line phone. I don't know how to turn off DND. I don't have the manual and there's nothing identifying the buttons. It's like working blind but if you could tell me how to turn off the flashing button, it is in DND mode, but there isn't a DND button, I have tried to find the manual but haven't so far. I appreciate any help you can give me. Thank you.

I don't know of any flashing light on a single line set that would indicate that the station is in do not disturb. The lights on single line phones are usually indicative of a message waiting, either in voice mail or someone activated a station message wait/callback command.

One thing that you haven't told us: What phone system is this phone connected to? A 2802 (or any single line phone) will work on nearly any telephone system out there.

The phone is connected to a Starplus STS system, which is what the rest of the office uses. The only 2802 is in the kitchen. Also the 2802 doesn't show a flashing light, only the rest of the phones show the light flashing, when I press the station number, the message on the display reads: "DO NOT DISTURB" STA 110. Let me know if this clears things up and thank you so much for helping.

Do as Derrick stated, go to the single line phone and dial 631 if that doesn't work try 662, 631 toggles DND on and off at the SLT.

This happens when a user forgets to dial [9] before dialing a 631 number. When a local office code matches a feature dial code, I add a [*] to the feature to prevent this. I suspect this is what happened even though you listed yourself as from "nowhere"

I will try the following:
I will go to the 2802 phone pick up the handle and dial 9, 631 or 9, 662. If that doesn't work, then I am supposed to try *631 or *662. Is this correct? Thank you again for your help.

Do not use a 9 or a * just dial the code 631 or 662 if necessary.