atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems 7200S SVMi issue

They have vmmsg buttons but no flashing. Just the display.

They have VMMSG buttons and they don't flash.
Display only is showing bogus messages.

No group mailboxes in the system at all?

Not something silly that someone dialling internal has pressed the msg button on there phone to the people who are getting the message lamp

That would tag it with a "quick memo" tag.It seems there is just an indication of a message not an actual message.

Tried removing and recreating the mailboxes?
Are they set to announce only?
Were they manually created or via the mmc command?

I am with Gerrya on this one. Seems more likely that someone is calling the phone and hitting the message button. Have them dial 43 from the phone and see where it rings. Then 42 and their own extension to cancel the light and message in the screen.

They are not messages ( 42 or 43 )
Tried that already. The display clearly says VM messages.
We've already tried deleting the subscriber via DTMF into the VM.
We then created new EXT and MBX via DTMF.
The next day, the same VM messages in the display.
We've looked at the VM logs. There were no entries for these two extensions.
We've set up SMDR ( with ICM SMDR turned on )
There was no activity to these phones.

All phones are set to ringing mode.

We already looked at 42 and 43. NG
We've deleted the EXT and MBX via DTMF.
We re-created the EXT and MBX via DTMF.
The next morning, same bogus message display.
We looked at the VM logs between end of business on one day and start of business on the next. No activity with these MBX.
We set up SMDR ( including ICM SMDR ) and saw no activity.
And it's only Ext 300 and 310. No one else.

It's a puzzle !

Sorry
I didn't realize these were rolling to a second page and I'm repeating myself