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Joined: Jan 2007
Posts: 2,116 Likes: 2
Admin
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Admin
Joined: Jan 2007
Posts: 2,116 Likes: 2 |
If you put extension 112 into the first entry of icd group and have the overflow no answer set to 591 after 20 or 30 seconds. the call will go into mailbox 112 and light message key on 112
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Jan 2009
Posts: 851 Likes: 1
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OP
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Joined: Jan 2009
Posts: 851 Likes: 1 |
I spoke with someone from Panasonic support today, and they informed me that I cannot use a voicemail box with an ICD when using SVM, and that I would need at least a TVA50. Does this seem correct? I have tried everything I can think of, and still cannot get the calls to go into voicemail (while using the ICD).
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Joined: Jan 2007
Posts: 2,116 Likes: 2
Admin
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Admin
Joined: Jan 2007
Posts: 2,116 Likes: 2 |
Have you done what I said. I use this method all the time and also a ps extension if I want a group mailbox
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Jan 2008
Posts: 227
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Joined: Jan 2008
Posts: 227 |
If you put extension 112 into the first entry of icd group and have the overflow no answer set to 591 after 20 or 30 seconds. the call will go into mailbox 112 and light message key on 112 Good call OBT. I looked at the NCP feature manual and you are 100% correct. Thanks for teaching me something.
Tele-Net Technologies
Certified Panasonic dealer
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Joined: Jan 2009
Posts: 851 Likes: 1
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OP
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Joined: Jan 2009
Posts: 851 Likes: 1 |
I have not been back on-site to try your suggestion yet. I am sure going to give it a try though. Thanks for the idea and I will let you know how it goes.
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