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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
There was a VM issue fixed in 4.75 todo with 1xx extensions.
It was when a VT key was used to transfer.
Samsung Korea has recommended SPNet number range should be 4 digits in length, and should start with a minimum of 2xxx.
ie. Do not use 1xxx for a SPNet extn numbering range.
4.70 has a few bugs, I would upgrade to 4.9
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Joined: Apr 2015
Posts: 31
Member
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Member
Joined: Apr 2015
Posts: 31 |
All systems are currently running 4.9. I had seen the recommendation to use 4 digit numbering, but nothing that advised against using 1xxx extension numbers. I argued for 4 digit extensions, but the client insisted that we keep their existing numbering plan. I'll try changing the numbering to see if it makes any difference.
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Joined: Apr 2015
Posts: 31
Member
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Member
Joined: Apr 2015
Posts: 31 |
Nameless, you saved the day. I changed the extension numbers from 1xx to 31xx and everything functions correctly. I get indicator lights as well as notification on the LCD screen. Thank you!
If only the North American tech support guys knew as much about these systems as you do....
Thanks again!
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Funnily enough I have a site with an OS7200 using 1xx extensions with centralised vm to OS7400 which is working fine.
But they are unusual as there is a local vm card for UCD prompting as well. (You can't do UCD via centralised VM)
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