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Joined: Sep 2006
Posts: 204
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We have 7 differant hospitals with G3R's running on them. on tuedsay we got a call that one of our locations was in alarm. We could no longer communicate with the system thru ASA, Inads, Data module, or Sat Terminal. no port avaible on ASA and never get anything other thatn a coursor on other options. Yesterday we had another location do the same thing. Although no Alarm. usually we can busy a c-lan if its down but always could connect another way, Sat, Inads.. Our Maint contract is through Carousel and they are as stumped as we are. They cant get into systems either. The Systems are running fine. Looking at having to reboot at this point. Not really what I want to do to a system with over 1300 stations on it. Anyone had any kind of issue like this? It almost seems like Avaya has gotten into the systems and somehow just shut down communications. Thanks.
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Joined: Sep 2005
Posts: 898
RIP Moderator-General
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RIP Moderator-General
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Bob Wells WellComm, Inc.
"As long as nobody's dead or in jail, it can't be all that bad ! "
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Joined: Feb 2003
Posts: 353
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bob will fix you up. a fault on the rmats line can cause a system alarm. perhaps you have lost dial tone on the rmats line
HE SEEMS TO BE SAYING SOME KIND OF WORDS
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Joined: Sep 2006
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Reboot fixed the issue. Thanks for the help!!
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Joined: May 2002
Posts: 4,302 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
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Joined: Sep 2005
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Kewl...like I said with corruption reload it about the only way unless you get in there and fix the issue..Glad you were able to resolve...
...bob...
Bob Wells WellComm, Inc.
"As long as nobody's dead or in jail, it can't be all that bad ! "
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