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#537511 10/12/12 05:20 PM
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scratching my head on this. I have SIP trunks that work when I dial the dial service, but when I try to dial the trunk group or the routing access they do not work. Any Ideas guys/gals thanks.

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Originally Posted by Ironhedz
scratching my head on this. I have SIP trunks that work when I dial the dial service, but when I try to dial the trunk group or the routing access they do not work. Any Ideas guys/gals thanks.

Probably a silly question but is your software up to date? You need the current version 16 to support it properly.

-Stephen

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the problem ended up being an element wasn't setup correctly. i must have looked at it a hundred times....lol


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