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Joined: May 2012
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OP
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~paging buttons around the bottom~
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Visit Atcom to get started with your new business VoIP phone system ASAP
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Joined: Jan 2008
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Retired Moderator
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Retired Moderator
Joined: Jan 2008
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My typo mistake...the system defaults buttons 13 to 24 as Dss keys.
If you can verify remotely that the programming of your dss keys is correct, then I have to guess that your customer is pressing the wrong key.
If the user is pressing the correct key then only one thing causes a fast busy, the key is not programmed correctly. The phone will ring even if it isn't plugged in (the analog port takes over except for sta 100) and active if the key is correct.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
Originally posted by cwheat5:
nfcphoneman, so this is why I'm still getting the busy signal then, huh? No. It's not programmed correctly or labeled wrong on the customers phone. As Derrick said, you need to go to the site and see what they're doing. As an alternative, they can program their own DSS keys easily: https://ournewphone.com/index.php/lg-ipldk-60-training/30-lg-ipldk-60-flexible-button-programming
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Joined: May 2012
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Ok, thank you guys for all your help. I really do appreciate it! I'll give it a go tomorrow.
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Joined: May 2012
Posts: 23
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OP
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Joined: May 2012
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BUSY SIGNAL!!! I've never hated the busy signal more than I do now!
I made it out to the site and my flex buttons 9-12 are programmed correctly. Their light lights up when you pick up the phone and everything. If I want to page another station by just picking up the phone and hitting its flex button, I get the busy signal still. I have already changed the 'Station Base Programming' Paging option to on.
My "ALL PAGE" flex button (22) seems to work, but nothing comes out if I say something. When I pick up the phone and hit Flex Button 22, I get two beeps and then I try to say something but nothing comes out. These two beeps I believe are not 'warning beeps', bc I only hear them on my phone and nobody else's. Same thing is happening to my 'External Page' Flex Button (24). Two beeps then nothing.
When I try my "Internal Page" for all the phones by pressing Flex Button 23, I get the immediate busy signal.
There has to be something somewhere in System Base Attributes or something similar that I'm missing that has to be turned on. I mean besides missing something like that, I don't know where else to look guys...
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
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I suggest you reinitialize the system and start over.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: May 2012
Posts: 23
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Joined: May 2012
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Ok, here is the update.
Derrick, you sir were correct! After digging through this system trying to figure out why the hell 'Page' wasn't working, I finally reinitialized the system. And Voilà!! I now have paging!!
I don't know where or how the programming became so incorrect that I locked the system out of paging capability.
Anyway, everybody thank you for your help! It's a huge relief to get that problem off my back LOL!!
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Joined: May 2005
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Glad to hear it worked out. Derrick is the man
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Joined: May 2003
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You need to have a system in the office with all phone types. Work with it. If you know how the system works then Remote will be much easier.
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