atcomsystems.ca/forum Forums Other TDM Phone Systems XBlue Networks Telephones & Systems X16 Warranty

Anyone know how long the x16 warranty is?

I believe its 3 years.

Dave,

Per X-Blue Courtney, there is a three year warranty on all equipment (KSU & Sets) from the date of installation except wireless sets ! . This is one year.

At the time of installation you will need to notate the model and serial numbers of all equipment installed and have a copy of this information with the installation date to accompany the equipment when an RMA is issued for warranty repair.

Now this allows you to stock equipment without worrying about the warranty clock ticking while it is on your shelf.

Any other information is available on the website, www.xbluenetworks.com .

Thanks for getting the information Ken. That post might make a good stickie. :thumb:

Thanks Ken for the input. When you said 'This is one year' do you mean that the 16 only holds a 1 year warranty.

Pretty sure he means the cordless phone that goes on the 45 and 100.

Yeah, your probrably right. I just saw on one of those darn online reseller sites that it comes with a 3 yr manufacturer warranty.

The wireless sets (their term) have only one year warranty while all the KSUs and proprietary sets all have a three year warranty.

Check their website or call their toll free number. Local is (913) 599-2583.

Hope this helps.

Matt:

They should not be listed on reseller sites. If they are, then X-Blue wants to know about it. They claim to have a strict policy against sales via Internet web sites.

These are great systems in this economy. Do about 5 a month. It keeps us busy.