atcomsystems.ca/forum Forums Wiring - Telecom Carriers - Trunks & Services Telecom Service & Providers Verizon - Unreasonable Request?

Yes.

You could have saved a lot of electrons (your repeated calls to them, and the responses in this thread) by simply going to the cable company. Verizon is trying to go out of the copper business, and has been doing do since 1990.

I am a former Verizon maintenance splicer, and I refuse to have a VZ line in my house, because they have been unable and unwilling to provide me with a clear line.

I live in Brooklyn and when I moved into my current house (30 years ago) the static on the line after a rainstorm was horrible. I'd call for repair and they'd delay for a few days until everything dried out and then give it an NTF.

One day the problem was so bad the gal at Repair yelled at me that she couldn't understand me and I should try to find another phone to call the problem in on. Then she hung up.

I went down the block to the Lutheran church, banged on the sexton's door and told him I was going up the pole in his back yard. (He looked at me like I was crazy, but nodded OK) I had put tone on my line in the house and found my pair without a problem. After cleaning all the bugs out of the box, I removed my pair from the binding post, restripped it, cleaned the posts, and re-terminated the connection. Clean as a whistle.

Then I did something that hadn't been done in probably 10 years.

I closed the box.

To be fair about 10 or 15 years later Nynex replaced all the plant in my neighborhood. (I hadn't had any problems in that time, but I guess other people did). The new plant was fine and worked well. I switched to FIOS a few years ago and the service has been excellent.

But originally...... The worst.

Sam

I'm starting to find that things as simple as closing a terminal is novel in NY Tel territory... it wasn't like this with South Central Bell.

I got a happy ending today: Two gentlemen came out to do the regular spiel of clearing the IW and the block, and after a few minutes I convinced them to swap pairs in the F1. They saw the imbalance once I mentioned that the block pairs had been swapped numerous times.

After an hour, dialtone arrived on the new F1 and the line is pristine.

It only took 2 months ;-)

I now have crosstalk between the two Centrex lines, and an occasional scratching sound that is preceded by a noisy build-up. The scratching sound, interestingly, is intermittent and if I hang-up and re-dial, normally is clear. That issue could be the line card, I suppose.

Verizon has no interest in maintaning or upgrading copper. Your customers are better off going to FIOS or Comcast.