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#463380 09/07/07 11:26 AM
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grider Offline OP
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Quote
Originally posted by Steve Mull:


(Are you saying that when you connect the IVC to the network that the NSP stops working??
Bingo, FYI the system is running 2.7.1 if that helps!

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#463381 09/07/07 12:08 PM
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Did you look at the NSP's IP address through the phone to see if is still the same?

what about connecting to the serial port?

#463382 09/07/07 03:51 PM
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I'm in Florida and the System is in Chicago so not able to test serial port connection.

#463383 09/07/07 06:52 PM
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You could send out one of those serial port extenders (serial via TCP/IP). Seems like an odd thing to do, but it might save having to send someone onsite.

#463384 09/11/07 01:02 PM
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Upgrade it to 2.8.5. I think its .5 we had the same problem and that solved it.

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