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Joined: Nov 2001
Posts: 12
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Member
Joined: Nov 2001
Posts: 12 |
Hi Guys, I have been putting off offering service agreements...but I guess I should to be competitive. I would be grateful if somone could also send me a copy to use as a guide. Thanks Mick Brett Brisbane AUSTRALIA [email protected]
Wombat Computers & Communications
Brisbane
AUSTRALIA
Ph 61 411 444 688
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Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
I will talk with the other moderators and see if we can't offer a way to download the software from a link. My web site is not set up yet to download software, but it will be soon. Otherwise, email me directly and I will send a copy to you.
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Joined: Sep 2002
Posts: 9
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Member
Joined: Sep 2002
Posts: 9 |
Hi Z-Man, I am looking at how to do those service agreements too, could you send me a copy??? I would be ultra-appreciated!!! My e-mail is: [email protected]Thanks a million, Trevor Farren.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
You can get the Maintenance Contracts at this link, its up and finished. Thanks to test-ok https://www.sundance-communications.com/installers/Tech_Message_Board/ [This message has been edited by dtmf (edited September 01, 2002).]
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Sep 2002
Posts: 1
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Member
Joined: Sep 2002
Posts: 1 |
I am brand new to this forum. I too would like to offer service contracts, but havn't in the past because I don't know enough about them. Can you help? Thank You [email protected][This message has been edited by PhonePro (edited September 22, 2002).]
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Joined: Jan 2002
Posts: 16
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Member
Joined: Jan 2002
Posts: 16 |
Can I get a copy of the maint agreement.
Thx
Tony
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Joined: Mar 2002
Posts: 157
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Joined: Mar 2002
Posts: 157 |
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Joined: Jun 2002
Posts: 258
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Member
Joined: Jun 2002
Posts: 258 |
Until we recently sold our interconnect, we provided maintenance contracts for 18 years. It was huge source of revenue (about $12-15,000 per month). The benefit of this type of contract provides security to the end user that their investment is covered. This would not only cover the phones, but the cpu, circuit cards, voice mail, ect.
Should something fail, the customer was covered. If they decided against maintenance, then they paid $80 service call plus parts. Priority service was always given to Maint. customers. Our response time was less than 4 hours.
If the interconnect is not charging you a fortune for this service it is a good investment. You can also ask them about covering the common control only. There is enough phones on the secondary market to have defective ones replaced or repaired.
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
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