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Joined: May 2004
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Hey at least he is not color blind

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thanks for all the replys and your concern.

I do have the manuals the go with the phone system. So i can slowly figure out how to program things. But the hardware documentation is very hard to read and understand.

I was hoping to find a diagram (in color) that shows a typical layout of wires on a phone block and have it show where its all running to and why. When i can see something like that i can get the big picture in my head and from then on it would be easy to work with new lines / change old ones.
some info on my system here...

nitsuko 384i
1 trunk
25 pair to block then using cat5 to run it from there. (i think)
about 40 lines at the moment, possible going to expand to 60-80 within a year.

the last guy with my job left all the cat5 on the floor in a mess. less then 10% of the block is labeled. Right now i have no way to tell where a particular phone terminates on the block.

and paying for a proffessional is out of the question. I already suggested that we pay for a specialist to come redo the install and make sure everything is labeled well, then i can more easily maintain it. Company doesnt want to spend the money. So its up to me to learn this stuff ASAP.


Nitsuko 384i using NVM2002
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buy yourself a toner and tone finder, you can get them at any homey's depot or lowes, then tone out every jack and number them.
git er done!
mark


[This message has been edited by markk (edited November 18, 2004).]

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Sucks to be you,

You have a 384i and about 60 phones.
You need to put your foot down. tell your boss that they have about an $ 8000 piece of equipment that is highly propietary, The last guy didn't know how to do things right and you are in no position to figure out his mess and learn the system. Have the company spend a few hundred and have it fixed right then you can take it from there, if not who knows how much your learning curve will cost them.


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NEC Shoretel Zultys T3 Tadiran
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Ditto the above. The system is currently a mess. No offense intended, but from your posts it ia painfully obvious that anything that you do is likely to make things worse, not better.
How much will it cost if you manage to take the system completely down and/or blow some of the components of the system?
How much is your boss paying you to try to figure this out and how long will it take you?
This is an obvious case of "penny-wise, pound foolish".
I would say that there is about a 50/50 shot that, with your very limited knowledge, that you will manage to eventually, in the next few MONTHS, get this mess straightened out. Pay a competent tech, get it done right the first time.

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1Trunk ? for 40stations,in our business a trunk is a Telco line. Your documentation should have the block diagram,T1R1,T2R2,and most of the time they breakout the color code Whie/Blue ,Blue/White etc. If not there are a lot of sites on the net with the color code.

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Ditto to Bill, you do need to put your foot down, the learning curve will be extreme and a major part of your problem is that should you disconnect something by accident you won't even begin to know where to look, either way you stand a good chance of knocking the system out which won't make you very popular, have your boss hire a pro to get everything cleaned up, make friends with the tech and you should be up and running making adds moves and changes with the best of them.

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Quote
<font face="Verdana, Arial" size="2">Originally posted by NECTECH:
Hey at least he is not color blind</font>

I trained a receptionist once who was colorblind. I didn't know it until I was done training her, and she asked why the button was flashing green, when I had told her it would be flashing red. Needless to say, I had to re-train her. Now I try and find out ahead of time (in a nice way).

I know this was off-subject, but it came to mind when you mentioned colorblind, and I wanted to share the story.

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