atcomsystems.ca/forum Forums TDM Business Telephone Systems NEC Telephones & Systems How is SV8300?

Hi,

We are evaluating some PABX solutions (support around 750 users). One of them is SV8300. It is a quite new product (around 0.5 yr in my country), and I cannot find any customer reference, evaluation/testing report in Internet. Would you guys share your experience with me? Is it reliable? I come through 1 thread here and seems that there are many bugs with the software ...

Your help is appreciated.

Thanks,
Steven

Software bugs have been worked out. There have been several software updates in the last 6 months and all of my installed systems are running stable.

latest release as of today is 4.52.

I have about a dozen 8300's installed and since the updates, I don't have much service on them.

The user programming interface is not very friendly and you will most likely have to call your vendor for changes or send your IT/Phone employee to a
training class if you want to manage the system yourself.

Good, solid reliable product in my opinion.

D

Now that the SV8500 has been release down our way we have found it is cheaper for sites 500 analog / TDM ports and above to be a 8500 rather than a 8300. Licensing doesn't appear to be the expensive item it was in the 2400 IPX / SV7000 platform..

If you are doing 500 ports of mostly IP then the SV8300 is better..

May be worth a look. We have about 4 going in at present..

Sv8300 is a pain in the nether regions! they have ignored the standard Cat 5 cable termination and gone for what I believe is RG61 which means you have to make up special cables for the system! Add to that the fact that the system now cables out the front of the cards, router or rather data switch style, changing a card is an absolute nightmare compared to the past! Add to that the fact that a break of a clip on a cable can lead to so many problems renewing it, it becomes a maintenance nightmare.

Just my opinion of course!

I should have pointed out that the benefits of the front outlets are way offset by the fact that you still have to terminate them on another medium in order to get them into a patchable medium. Either that or manufacture "spider" cables (4 off 1) to get round this stupidity!

I can Understand R4+Z's Point's on the New SV 8100/8300 Front Loading Card's. It could be a real pain to replace one if you had to. So the way to go would be Full IP In My Opinion.

Also NEC sell's those Spider (4 off 1) Cable's. for around $40.00 US.

Changing a card isnt difficult, they only have four cables going into them.

You dont have to use special cables, you can tail out to your punchdown blocks with the classic RJ45 termination as long as you sort out your colours at the punchdown end..We buy premade RJ61 tails and cut them in half when we tail to punchdown blocks to keep the colours consistent.

The downside, of course, is that you cant plug phones directly into the front of the cards.

Duncan.

Have NEC got the onboard modem working yet? There was also a problem with remote sites losing their stored speed dials and even though you could see them in programming you had to re-store them manually. I was involved with some of the earliest installs in my part of the world and I was not impressed with the product. Fortunately I no longer have to work on them!

NEC is not the one that is being ignorant here. The RJ-61 standard (same as USOC) is used for voice applications, providing 4 T/R pairs. What you refer to as "standard Cat 5 cable termination" (I assume you mean T568A/T568B) is used for Ethernet applications. These two wiring standards each have their place and should not be confused.