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Joined: May 2003
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OP
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Joined: May 2003
Posts: 582 |
Hi All,
Looking to source a system install and programming manual for the NEC Electra Elite IPK II?
Any Suggestions?
Thanks!
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Joined: Apr 2005
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Are you looking for a NEC certified tech to do a install for you?
We get old too soon, smart too late
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Joined: May 2003
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Joined: May 2003
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No I am just looking for a manual - we have just picked up this account as custoer threw out the installation company and have asked us to step up and help them out.
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Joined: Apr 2005
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Since this system is very new your best bet is to find a local NEC dealer. The IPK ll has to be registered (licensed) with NEC. If you managed to get a copy of PC pro that will also have to be registered with NEC, along with SMDR, ACD and so on. You can program threw the phone but when a expansion cabinet is added you will need PC Pro to expand.
Dan S
We get old too soon, smart too late
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Joined: Jul 2005
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You can also program thru WebPro via a web browser but you don't have ability to save a system configuration back to your PC.. The Activation method for running PCPro will be a pain for most dealers and their techs..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: Apr 2005
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Paulw,
I fail to see where the pain in activating PC Pro is. You do one copy per lap top or PC and your done.
Dan S
We get old too soon, smart too late
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Joined: Jul 2005
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Originally posted by dans:
Paulw,
I fail to see where the pain in activating PC Pro is. You do one copy per lap top or PC and your done.
Dan S The problem is and we get it all the time wth the Elite system . 1. A tech arrives on a site to do MACs discovers the system has latter software that he has and has to download the latest version. Currently this is OK. On a IPK2 site after he installs the PCPro he then has to activate the software again which may not be posable where he is. 2. Laptop PCs get trash , change quite regulary. Tech then has to get copy of PCPro and install again then has it activate it. This is where it will be a pain. Currently in our region the techs get SAT/MAT for free. With PCPro this will cost about an extra $75/ PC if the curent pricing model goes thru..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: Jun 2004
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I think that was the purpose...is because SAT/MAT are being downloaded for free and put on multiple computers.."Think another large software company had the same problem". and they did the same thing.
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When you purchase your PC PRO license, you need to save the stock # & activation code documentation you recieve with it. This will allow you to re-load it when your laptop crash's.
As to programming, all commands are accessable thru the terminal, however, it is very complicated. Web Pro has limited access to some commands. I set up all my switch's with PC Pro.
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Joined: Jul 2005
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Originally posted by IPKII:
When you purchase your PC PRO license, you need to save the stock # & activation code documentation you recieve with it. This will allow you to re-load it when your laptop crash's.
From my dealing with field techs these days most of them after 6 months have no idea where the last TIB or SIB is keptafter being sent to them let along PCPro activation codes and the like..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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