atcomsystems.ca/forum Forums TDM Business Telephone Systems NEC Telephones & Systems Considering DS-2000

Do you think it fair business practices to have a company like Graybar sell to an enduser at the same time you, the hard working trying to survive phoneman stands next to him in line....

I am just wondering GS. I haven't seen where you need to be a certified Tech or dealor to use the DS2000 and I thought that's why it was there.

NEC should do something about graybar overcharging prices on the ds-series! Coral tech is right, anybody has the right to buy this system. But if you need tech support from NEC you do have to be certified. Personanlly I think selling to the end user is a bad idea. For one the average joe bob has no clue of even how to use the damn thing, let alone install one properly.

Ditto...

How many other manufacturers have gotten a bad name from non-cert. installs where switches don't work right. NEC's are by far the most involved initial software program intensive systems I have worked on. Highly customizeable, but you need to program most everything to your taste. It's the best and the worst thing about them.

Yes and no. They simply have another piece of equipment to cover a customer base they think they need to. I used to be rather annoyed at the DS2000 when we were selling the i-series because it was very simular. But when you started looking at apps it really wasn't the same nor as capable.

Unfortunately NEC has stated that they will do nothing about Graybar selling to the end user. They have no intentions of changing this policy either. Graybar couldn't care less who they get the check from, and in the process will drive the DS series into the ground. Every other 5 star NEC dealer I've talked to is looking for another system to replace the DS series.

big hooray to NEC eh?

HIP HIP HORRAY FOR NEC.........

THey are #2 in Sales in North America behind you know who......

I don't know of any NEC 5 star dealers that sell the DS series over the Aspire.

Back to the question at hand... there are plenty of retailers you can purchase the DS series equipment from that blow Graybar away in pricing. I would agree with the forum that the consumer/end user is really getting the short end of they have a non-certified tech install the system.. alot to go wrong and little recourse... Of course, that just means service calls for those of us who are certified.. right? This is the same for the KX-TD series from Panasonic that Graybar blindly sells to any Electrician who thinks they can install a phone system for a customer... and then who do they call when it doesn't work or the programming is not right...

Anyhow... just do a Google search for NEC DS1000 or DS2000 and you will find 3-4 reputable online retailers who carry the series with more competitive pricing than Graybar and will give you alot more hand holding support if you need it...

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I personnally never played with the DS series, but wasn't it initially design to be the next Generation Portrait or Onyx?. Something to act as a rung between the Onyx and the i-series?