|
|
Joined: Mar 2009
Posts: 61
Member
|
OP
Member
Joined: Mar 2009
Posts: 61 |
ok i have a xts ip switch with dtib, lanb, locb, voicemail, misb, mpb2....i have the mpb2 setup with an ip address and an ip address for the lanb. I set the phone up according to the manual but im not getting the system to see the phone. So im wondering do i have to do something with the dip switchs on the lanb or what else do i need to do?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jul 2004
Posts: 345
Member
|
|
Member
Joined: Jul 2004
Posts: 345 |
First things first can you PING to the IP address of the LANB card from a PC? Verify the phone is set for REMOTE, DHCP, and only the MFIM address is programmed. Reset phone and test.
Also make sure that station ID lock in NOT enabled.
Scott
|
|
|
|
|
Joined: Mar 2009
Posts: 61
Member
|
|
OP
Member
Joined: Mar 2009
Posts: 61 |
i have the phone set to remote and i have the mfim address programed along with the other network address and router and subnet...what do i need to ping the ip address i have heard of a software called xterm but i dont have that
|
|
|
|
|
Joined: Jul 2004
Posts: 345
Member
|
|
Member
Joined: Jul 2004
Posts: 345 |
From any computer using the CMD interface
Type PING and the IP address of the card
Leave the router and Sub net at 0.0.0.0
Is the phone set for DHCP enabled?
Scott
|
|
|
|
|
Joined: Mar 2009
Posts: 61
Member
|
|
OP
Member
Joined: Mar 2009
Posts: 61 |
ok i pinged the lanb and it times out but i can ping my mpb2 and that replys
|
|
|
|
|
Joined: Jul 2004
Posts: 345
Member
|
|
Member
Joined: Jul 2004
Posts: 345 |
Verify in programming FL 46 that you have the correct IP address assigned to the card for the correct slot.
Scott
|
|
|
|
|
Joined: Mar 2009
Posts: 61
Member
|
|
OP
Member
Joined: Mar 2009
Posts: 61 |
yeah i have the correct ip address for the slot the card is in, i also pinged the phone and i get a reply from that but not the card
|
|
|
|
|
Joined: Jul 2004
Posts: 345
Member
|
|
Member
Joined: Jul 2004
Posts: 345 |
Verify all your programming in FL 46 the problem right now is within the system programming not the phone.
Unplug the cable from the card and try connecting it to your laptop are you getting any connections to the Internet.
If so from the CMD type IPCONFIG /ALL and verify your settings and make sure they are the same for the FL 46 programming.
Scott
|
|
|
|
|
Joined: Mar 2009
Posts: 61
Member
|
|
OP
Member
Joined: Mar 2009
Posts: 61 |
ok i checked that out and i got it all matching but im stil not able to get a reply for the card
|
|
|
|
|
Joined: Jul 2004
Posts: 345
Member
|
|
Member
Joined: Jul 2004
Posts: 345 |
Are all the DIP switches in the ON position?
Is this a LANB board or VOIP 12 port card.
Also make sure the Service/Normal switch is in the normal mode.
Scott
|
|
|
|
Forums84
Topics94,293
Posts638,829
Members49,768
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
150
guests, and
220
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
