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Joined: Jan 2005
Posts: 15,379 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,379 Likes: 13 |
When you call into the voice mail, even though you don't hear anything, have you tried dialing anything anyway to see what happens? It could just be a case of your voice prompts being gone and needing to be rerecorded.
Ed Vaughn, MBSWWYPBX
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Joined: Jan 2008
Posts: 6
Member
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OP
Member
Joined: Jan 2008
Posts: 6 |
Originally posted by EV607797:
When you call into the voice mail, even though you don't hear anything, have you tried dialing anything anyway to see what happens? It could just be a case of your voice prompts being gone and needing to be rerecorded. Thanks. Yes, tried codes, passwords, * #, all that stuff. No voice prompts or anything.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
My guess is that the vm needs to reinitilized through hyperterm. It is answering but not playing a greeting. I have had this happen before and it required a firmware upgrade to the voice mail. Only once did I have to replace the voicemail when the firmware upgrade wouldn't work.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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