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Joined: Oct 2009
Posts: 75
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OP
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Joined: Oct 2009
Posts: 75 |
I think also if I transfer a call from Stratady to a MCG there is some type of recall on the call that was transferred back to something I can't figure out, about a minute into the call it will stop ringing and it says "that was an invalid entry" and go the 990. When i call the MCG directly it will ring all day long.
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Check the transfer recall timer.
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Joined: Oct 2009
Posts: 75
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OP
Member
Joined: Oct 2009
Posts: 75 |
Man I still have a lot of testing to do then.
I could not see that doing such a transfer puts it into a lost call timer category. It is set to 180 seconds.
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Joined: Oct 2009
Posts: 75
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OP
Member
Joined: Oct 2009
Posts: 75 |
hold up that is not nearly as long as that recall timer i got to 47 secs and it did it.
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Joined: Oct 2009
Posts: 75
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OP
Member
Joined: Oct 2009
Posts: 75 |
just to double check we are talking emanager prg. 104 fb 16,17
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