atcomsystems.ca/forum Forums General General Telephone & Systems Information butt set phone number

Have Verizon come out, and tag their lines, that is not your job. I am not searching 1000,, 500, 100, or even 25 pair with my butt set for a line which the TELCO did not tag without telling them to come out, and tag them before I will connect them. They always come out, and tag their lines in that case because they know they have to, and I will still connect them, anyway, but do not tell the TELCCO, because they think I am waiting to connect the lines once they are properly tagged.

Verizon, or any other TELCO(ILEC/CLEC) not tagging their lines is just plain chit work, and they can come out, and fix it, period. If they have to go out enough time to tag lines because they failed to do so when they installed them it will start getting done in the first place. Sorry if that offends anyone, but I do my job, and I am not going to willingly waste my customers dime paying me to do someone elses.

I explain the situation to the customer and most of the time they would rather pay me to find the lines than wait for the Telco to do it and pay me to come back