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#189319 05/07/07 11:03 AM
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You have programs 71-0 thru 71-5 and Program *17 correct?

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#189320 05/07/07 11:15 AM
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were using 71-0 and 71-1 for testing purposes and programmed 17 led 3-8

#189321 05/07/07 11:19 AM
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Like phonemeister said make sure you ARE NOT receiving caller ID name.If it is it willl cause the same problems you are having

#189322 05/07/07 11:21 AM
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Just a guess, If they (Telco) are sending Caller Id Name and Number info you need to have them turn it off. A DK will only take Caller ID number it will reject the call if it has Name as well

#189323 05/07/07 11:26 AM
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Yes, please understand that the pipe needed to be correctly ordered for the DK.

OK you need to program *(STAR)17 to be either your voicemail hunt group or a operators phone/programming phone.
What do you have in 71-0 and 71-1 for your first couple of addresses?
Maybe you want to verify with your provider what numbers they are sending to your switch? AND the number of digits that they are sending.

#189324 05/07/07 11:34 AM
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71-0 has 000 to dnis 1900, 71-1 has port 0005

#189325 05/07/07 11:38 AM
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Put in the whole thing (XXX) XXX-1900, where the X's equal the area & office code.

#189326 05/07/07 11:41 AM
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we only have dour digit dnis numbers being sent

#189327 05/07/07 02:54 PM
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I would strongly suggest calling a Toshiba dealer at this point. PRI programming is not basic programming. Too many variables and programs involved.

#189328 05/07/07 04:41 PM
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71-0 has to show line number(000) and Extension number(234), 71-1 has to show line number(000) and port number(0034), the same 71-3.
*09 has to show DINIS number(1900) and port number (034). Otherwise you will get busy or Recording "All circutes are busy, try this call later"

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