web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
#18588 03/19/08 10:50 AM
Joined: Jan 2008
Posts: 17
Member
OP Offline
Member
Joined: Jan 2008
Posts: 17
i started this topic Ring Trip my home phone ring once then go silent a cable friend of mine suggested that from the pole about 30ft from my house the phone company run a regular cat5 throug pvc conduit undergroung to the demarc box on the wall of my house he was suggesting that if water get into the conduit it will create moisture in the line and everytime my phone ring it will short out the line causing my phone to ring once (ring-trip) i just want to hear everyone opinion he told me he will give me some jell filled cable to replace the regular cat5


none
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2005
Posts: 15,382
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,382
Likes: 13
CAT5 or 6 is gross overkill. Telcos use "CAT Nothing" cable for drop wires to houses every day. Your circuit goes many more miles over "CAT Nothing" cable before it reaches from the pole to the central office. I assure you that at&t is not going to run CAT5 cable of any sort, in fact I seriously doubt that they even stock it. All that is required for your service drop is "B" service wire, usually in five pair construction.

The only way that water in a conduit will cause ring trip is if the cable itself is nicked or otherwise damaged. Cable, even indoor-rated won't cause ring trip even if it is in a conduit full of water. Of course, indoor cable won't last very long in this environment.

If you wish to place the cable in PVC conduit, that's great, but not necessary. I do have to ask one question though: It's the telephone company's responsibility to deliver service to your physical address, not to the pole at the street. Why aren't you making them handle this replacement?


Ed Vaughn, MBSWWYPBX
Joined: May 2002
Posts: 17,724
Likes: 18
Member
****
Online Content
Member
****
Joined: May 2002
Posts: 17,724
Likes: 18
Ed according to the original post this problem is not in the States. So who knows what rules apply.


Retired phone dude
Joined: Jan 2005
Posts: 15,382
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,382
Likes: 13
Ah, I interpreted "mia" in the original poster's location as being "Miami, Florida, USA". Sometimes, it's hard to tell with partial or incomplete information. I didn't think to go back and look at the original thread. Good catch.


Ed Vaughn, MBSWWYPBX
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
*****
Offline
RIP Moderator-Nisuko-Tie, General
*****
Joined: Jan 2004
Posts: 6,648
like bill said , not in the States wink


Skip
------------------------------------

Serving SW and West central Fl since 1984
Joined: Jan 2008
Posts: 17
Member
OP Offline
Member
Joined: Jan 2008
Posts: 17
yeah not in the state a part of it is my responsibility the guy said they don't allowed to run cable underground so if i want he will leave it at the pole and i have to do the rest because of hurricane and stuff during the construction i put everything underground phone, cable & electrical, the person who told me about the problem with the cat5 & water work for the teleco in miami so i figure i check it out here, man i'm just fustrated with this whole thing not being able to get it resolved 4 tech from cable & wireless (my teleco comp) look at it none of them have any idea what is causing it


none
Joined: Jun 2006
Posts: 8,732
Likes: 2
Moderator-Nortel, Computers, General
*****
Offline
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,732
Likes: 2
I would install regular 2, 3 or better yet 6 pair BURIED cable, whether in the pipe or not, For the price difference per foot, put in the 6 pair.

Regular cat nothing or cat 3 wire has a very thin outer casing, thus much easier to damage during or after the install.

As Ed pointed out, Cat 5 or 6 will gain you nothing, and direct burial cat 5 & 6 are ridiculous in price.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
Joined: Jan 2008
Posts: 17
Member
OP Offline
Member
Joined: Jan 2008
Posts: 17
ok my friend said he is going to give me some type of gell filled cable so i will try that any other suggestion is welcome

thanks everyone for your help

this is my next troubleshooting step
1 replace the cat 5 cable with the jell filled cable my cable friend is giving me
2 re-trace the entire 1500ft wire to see where they spliced it and how i can bet they just put some electrical tape or maybe a wire-nut on it, i will post more when i visit my home thursday


none
Joined: Mar 2008
Posts: 78
Member
Offline
Member
Joined: Mar 2008
Posts: 78
UM, Hi guys, My name's Jason (from Niagara region in Canada) and this is my first post. I just wanted to put my two cents in....

"IF" you want to trace all that wire (the 1500 ft), and you do find a fault or a bad splice, get a hold of some "burial splice kits" and "scotchlocks". Shouldn't cost too much.

If you do find a problem you'll be able to repair it on the spot and be fairly sure you won't get wet lines because the splice kits are gel filled just like the cable.

Some of my customers have problems in my area (out in the sticks) every time it rains at 3 locations in particular, but only on a few lines. These problems can include scratch/static filled lines and dropped calls. Telco keeps telling me it's fine.... but I've been fighting with them over this one for years. I'm gonna show them the definition of intermittent someday.

Be that as it may, good luck with your cabling.

Joined: Feb 2008
Posts: 33
Member
Offline
Member
Joined: Feb 2008
Posts: 33
Has anyone ever used a meter to look at the cable.. IF you are truly troubleshooting you should be able to find where the trouble is.. Even the use of a simple VOM will help you, instead of guessing and trying things that might work. First find where the trouble is exactly, then fix.
Also like everyone else said cat5 is overkill for a drop wire, but when you bury the wire make sure you have proper grounding on the cable sheath..

Page 1 of 2 1 2

Moderated by  MooreTel 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,337
Posts639,053
Members49,785
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
213,570 Shoretel
190,894 CTX100 install
189,318 1a2 system
Newest Members
gianluca, Micheal C, etel, AVO-IT, wierderal
49,785 Registered Users
Top Posters(30 Days)
Yoda 14
Rupert 11
tim10 10
Toner 6
dexman 5
Who's Online Now
3 members (KRRath, justbill, Touch Tone Tommy), 81 guests, and 50 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5