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My company wants to start selling a true IP phone system, any suggestions on which brand?
Aaron
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What features do you want?
Shawn Absolute Communications, Inc.
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How much computer experience do you have? Different systems lend more/less to telecom or data experienced technicians. Also, what size systems are you looking at selling, and to what type of market?
Steve
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What systems do you sell now??
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94astro, You have asked a question. Would you reply to the posters so your question can be answered? Thanks,
Ken ---------
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Just got in...
We currently sell ESI, Panasonic, NEC DSX series and Avaya Partner/legend/Magix.
We have IT knowledge in our company (not me), one guy dedicated to IT work, but most of us are telecomm guys. It would be nice to sell an IP system that is not too different from PBX's as far as programming.
We are looking for basic phone features, voice mail, CFWD off premises,DND,conf calling,analog extension ports, PRI capability, remote programming etc...We are really looking for something that is robust and user friendly.
We typically sell to small to medium size busineses, rarely exceding 60 phones.
Thanks for any input.
Aaron
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Joined: Jun 2007
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Ehhh, not really anything that's "Pure IP". They're all hybrid for the most part. Either IP-centric with TDM compatibility or the other way around. Only thing that is all TDM is the stuff that is being EOL'd in the next few years.
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Take a look at Allworx www.allworx.com
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Thanks, 94, now we have the thread rolling....
Kumba, I'm surprised you didn't mention *.
Ken ---------
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What do you mean pure IP? Do you mean a system that cannot do TDM at all or simply one that is PC based? All three systems that we sell can be all TDM OR all IP or a mix. That would be ESI, NEC (Aspire) and Tadiran. Application is everything before we present a system to a customer. Quite honestly I have yet to run into an application that using VOIP internally makes any sense at all with the way you can move phone with admin software nowadays unless you want to use softphones and/or video conferencing. NEC and Tadiran have really nice conference bridge capabilities and have real analog ports. The nice thing with TDM analog ports is that you know a fax machine or modem is going to work. SIP phones in the office are worthless IMHO and if you are going VOIP use MGCP phones because they have all the functions of a regular TDM phone. DO NOT underestimate how many simple (taken for granted)features you can lose on an all IP system BTW. Remember 75% or greater of the networks out there cannot handle voip, so you better have a handle on a good line of POE switches with QOS. The other thing is that the people running the voip system, their IT people, need to understand what they are doing. Most don't and they will simply blame you when their network fails.
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