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Joined: Sep 2001
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when networking 2 systems with point to point t-1 every function works except forwarding from node to voice mail will not go direct into mailbox. message lights lite and that takes you right into a mailbox and ask for password. have vm hunt group in system speed bin 300 when forwarding to bin does not pick up digits across network just goes to main greeting. have checked all timers and guide lines per telrad data but no luck any help would be greatful
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Joined: Mar 2001
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Depends on a few things. What level software and what are the network parameter.
You can try using VMS Hunt Group pause pause the 2 + mail box number for speed dial 300
You should get with SSPhone, he would know more about you situation. I'm sure he will come along and chime in.
[This message has been edited by dtmf (edited October 29, 2003).]
Russ runs a local service and private tech center. [/url]
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Joined: Aug 2002
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what software level in each system?
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Joined: Sep 2001
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sb6.07 on far end db6.o5 on vm end
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Joined: Sep 2001
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to put in the mailbox number after the hunt group would require a different speed bin for every phone which i dont have a problem with is that what your telling me
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Joined: Aug 2002
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jay I am going to be out of the office all day today but will should be back in the evening. I need more info on your network settings. what is the hunt group dn of voicemail? is there only one voicemail? do you have the trunks (P2P t1) in a group? Arew you using LCR to dial across them? How are your DID prefix's set on near and farend? are there conflicts in DN's from either sight?
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Joined: Aug 2002
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oh yea did you know that Telrad had a DPNSS network card in a 12 or 24 port? and they can network over IP? You can get rid of the P2P T1 (usually $$$$$$). Our P2P full T is usually 750 per month each side.
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Joined: Mar 2001
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unclejay, As I said it depends on a few things , give us all the settings and we should be able to give you the easiest way to accomplish this.
Russ runs a local service and private tech center. [/url]
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Joined: Sep 2001
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vm is only on db side message lights work and it takes you into correct mailbox for receiving dn for vm hunt group is 490 which I have in system speed bin 300 all trunks on t-1 are in group 88 td type using just 6 trunks from a split voice data t-1 prefix's are set to *e* on both ends there is lcr running for prefix's
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Joined: Aug 2002
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have you tryed setting a prefix for 490 to call voicemail? What are you DN's in db? 2XX sb? 3xx
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