atcomsystems.ca/forum Forums TDM Business Telephone Systems Panasonic Telephones & Systems Tde 100

I also have a tva 200 attached to this tde 100 and when they press1 from the AA it rings icd group 611 but when it times out it never goes to a recorded mail box i even built up a 611 mail box thinking that would work but can some one please help me?

Set the overflow no answer destnation of ICD group 611 to the pilot number of the TVA.

Thank you Bopper, I will know if that dos it in a little bit i will definatley let you know.

Well, That did not change anything. It plays please wait a moment then, After a little bit it says no one is avliable to abswer your call...

And set lower value than in overflow timer than system call Transfer recall timer.

sorry double post

The over flow timer is 40 s and the system recall timer is 60.

I traced the voice mail how can i send this page so you can see what i see?

I have tried to get it to go to a mailbox but i cannot. it always just says no one is avliable to answer your call. How do i see what mailbox that is going to?

If you made a mailbox in 611, did you record a greeting? The last "no one is available" recording came from extensions that don't exist, either from a mailbox with no greeting or one that really isn't there. Your trace should show "guidance". Try calling a working extension with CF set and look at the difference in your trace.

Carl