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Joined: Apr 2008
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Hi everyone,
I am having some professional auto-attendent messages created (company greeting, hours etc) which will be supplied to me in MP3 or WAV format. Is there a way to import these into the system electronically or will I have to hold the receiver up to a speaker and record the old school way?
It's a Norstar CompactICS system.
Thanks in advance for your help.
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Joined: Aug 2006
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What voicemail do you have?
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Joined: Apr 2008
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I believe it's a Norstar Flash 2 Voicemail.
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Joined: Dec 2003
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Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Sorry - but the Flash does not have the "Import" function. You will have to use the old school method. The Call Pilot's can do that.
If CON is the opposite of PRO Then what is the opposite of Progress?
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Joined: Apr 2008
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Thanks NTlayoff - you confirmed my suspicion. I would investigate a refurbished Call Pilot option, but will likely be moving to hosted PBX in the near future so -I guess old school it is.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Originally posted by 3pickups: Thanks NTlayoff - you confirmed my suspicion. I would investigate a refurbished Call Pilot option, but will likely be moving to hosted PBX in the near future so -I guess old school it is. You'll be sorry you did that.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Apr 2008
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Telemarv,
I've been reading some of the opinions on the VOIP board... care to share some insight with me as to why it's not a great move?
It's the call follow and logging (inbound and outbound) options I'm most interested in.
By the way - any thoughts on a good call recording solution for the existing Nortel system I'm using?
Thanks,
Greg
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Joined: Jul 2005
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i have a lady that does recordings in english and french she has that radio voice, hosted and voip,it guys love it cause it in their field of work,i like to have control of my clients equipment at their office,and not have to rely on someone off site and voip to me the bandwith is just not there yet for good qos. thATS MY 2 cents worth
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Joined: Apr 2008
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Thanks Sentrex - regarding the bandwidth, we operate a small office with rarely 3 of 5 lines engaged at any given time.
Primus has told us that one provisioned DSL line will only use the bottom 450KB of available bandwidth and enable us up to seven simultaneous calls (not that we'd ever max that) in crystal clear quality.
Too good to be true?
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Joined: Dec 2003
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Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Originally posted by 3pickups: ............By the way - any thoughts on a good call recording solution for the existing Nortel system I'm using? Greg I have a customer that uses this equipment. Here is the link. https://www.usbcallrecord.com/index.htm They love it.
If CON is the opposite of PRO Then what is the opposite of Progress?
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