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Joined: Feb 2002
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We have several Meridian phones in our company, and we are experiencing some problems which just one of them. It is an M7310. Problems have occurred ever since the phone was purchased (it was refurbished). Now, after attempting to reprogram autodial #s, whenever a button was pressed the dialog "select a line" would appear, and even if you did select a line, the message continued to appear. We tried to disconnect the phone for a few days, in hopes it would reset itself, but now, when you press a button, it automatically intercoms to one of the other stations (no matter which button you press, it always intercoms this same station). Obviously, this phone is of no use to us now, and we are desperate to find an answer for why it is possessed! Please help.
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Joined: Mar 2001
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one of the autodial buttons at the top of the set is stuck.remove the plastic covers on the buttons and you will find the stuck button.
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Joined: Feb 2002
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THANK YOU!!! THE SUGGESTION OF REMOVING THE AUTODIAL BUTTONS AND CHECKING FOR ONE THAT WAS STICKING WORKED!! YOU ARE A GENIUS!!!
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Joined: Feb 2002
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wait, i lied. now i went back to fixing the rest of the autodial numbers, and when i try to use one, instead of dial an number, it intercoms one of our stations. each button seems to intercom someone else. what does this mean?!
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Joined: Dec 2001
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there is a shift key on those phones that allows for two numbers per key, could be setup for internal speed dials (the shift key is a little triangle)
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Joined: Mar 2001
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The autodial buttons are programmed for internal intercoms by default.
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Joined: Feb 2002
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i reprogrammed all the auto dial keys, and the phone now works! thanks to everyone for all your help!
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Joined: May 2005
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I just had the same issue, and this was a nice EASY fix - thank you! <font face="Verdana, Arial" size="2">Originally posted by ati8923:
i reprogrammed all the auto dial keys, and the phone now works! thanks to everyone for all your help!</font>
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