atcomsystems.ca/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems Innovation 2020

What ever station you have in pbx lets say x 1234 forwarded always to VM - 1234 is a AGS function MB Or translate the MB in port types in the " other" in the innovations. Give it Speed dial AGS key 1.
Then program your KEY 1 in the Guest service Menues Menu #1 Key #1 to set/clear wake up calls.

This is how we set them up

I have the Guest Mailbox set to "default" for the service class.

Then in the Default Service Class I Have "AGS Menu" I have Menu 1 selected.

Then in Guest Service Menu 1 I have "Clear/Set Wake up as option 1.

Speed dial (Huntgroup)*9*9*9*9**1

and I just get you have no messages.

if i manually hit * I get the AGS menu and can set my wake up.

so then I just tried (Hunt)*9*9*9*9** and still fail.

I'm stumped.

OK did you program the AGS function MB ? that is located in the " other " tab - the confusing this is there are 2 AGS places in the system. in the "other " and in Guest service class.

The AGS Function MB is linked to the AGS keys in the guest service class

programmed and working created ags menu in other then put set clear wake ups in speed dials on the guest service menus then created a phantom ext that always forwards to vm then created my speed dial to that ext and it works now thanks kroger