atcomsystems.ca/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems sx20 troubleshoot--misc card?

Mr. Rogers, thanks for using "Mr. Patel"...but I like to know all of my options before making thousands-of-dollar decisions.

LH--after doing some research and with your suggestions, we have decided to purchase a new system to replace our sx-20.

What do you think about the PhoneSuite 64 from CMP? From what I have read, it seems to be a good reliable system for a small motel like ours, but wanted your professional opinion, aside from any resellers opinions.

Thank you very much LH for your knowledgable suggestions and advice, it is very much appreciated.

I have heard much good and little bad about PhoneSuite products. I must admit that I am partial to Mitel. I have never worked on/with the PhoneSuite product. I believe there are several techs on the forum that work on both Mitel and PS. Possibly one of them will chime in. Or post in the 'other systems' forum. OR do a search. I believe that there are several threads involving PS.

Spring the extra $1000 and get the 112e PhoneSuite. It may seem like overkill, but if you ever want to flag, you'll have the PMS interface included.

A properly installed phone system has no "bad" things. I have an 8 year old 200ML that has had 3 problems, a 4 year old PhoneSuite that has had none, a pair of 6 year old Panasonic TDA-200's that one has worked and one lost a power supply and a digital line card, and a "senior citizen" SX-200 analog box that has had some troubles in the years it's been in, but it still works, although each time I work on an SX-200 I swear it's the last one. They're getting very long in the tooth with Generic 217, but I digress.

The warranties on new equipment is pretty strong and clearly better than buying an obsolete SX-50 that may or may not have much support. With our secondary market changing so rapidly, you never know when someone may close their doors! Sticking with a PhoneSuite, or Panasonic, or Mitel is probably good sense. We all know that hospitality phone systems don't exactly make the owner any money.

Besides, the TX PS dealers and I are good friends. Robert will give you a good deal.

Carl

From what I have seen of Phone-Suite, they look a lot like the SX-50, but they are still in production, obviously.