atcomsystems.ca/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems accessing inactive plane

you can also try a new data save and see if it is successful. I have seen a save and restore clear the problem.

last backup was on oct 3rd
yes i have two backups
one is older backup one week prior
when running dbdms chf
the view errors show up at view 23 corp_dir
then below that it says
next key error ***
return code is failure
key is
then continues with 3 lines of numbers

offset is 1
Tuple number (one based) is 0

I'm with Jimmy on this one. I'd do a save and restore. A restore usually kicks out the bad juju.

Just a new thought, log into the inactive plane and do a DBMS check Full, see if the errors are there. If clean, do an activity switch… and then check the newly rebooted inactive plane.

If that doesn’t work try the data save, if successful use it for the restore. If not, use the October 3rd backup.

what will i save the data to The hard drive (data SA) or data save to an rsd (data Sa *.

and the data restore will go on to the hard disk
or RSD

i plan on doing an after hours activity switch
using page 122 for redundant sysytem

data save to rsd

I will try it this weekend

PM sent!

Did you get it fixed?

the saves did not work
system would not switch over due to a major database alarm

this is how I cleared the view error
everytime i accessed the telephone directory i was getting kicked out with the following message
serious data error terminating session
So instead of going down the list forward i went backwards and went through the entire telephone directy cleaning up as i checked the list. i had names with no extensions assigned for example
After cleaning it up I ran a daily check from TB 150. dbms st and dbms chf full came up clean and major alarm light turned off.
things appear to be back to normal will no in the AM when i see if the activity switch happened