Hi Hal,
The work around on the Cablevision thing is to setup in the online settings to forward busy to the main number on all the hunt lines. I no it is strange but the only way to get it to work. With Cablevision taking over so many accounts we have to deal with it. Kind of like fighting city hall.
Jim
Jim Hoey
SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757
631 956-0100
www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic