It IS possible to control the outgoing CLID name from a KSU/PBX. I've done it on both Norstar and M1 equipment. I'm not positive, but you may need to be on NI2 protocol to do it. Norstars don't do it very well (a limited number of characters) but the Option switches do it quite well. The CPND name that you put in load 95 is sent out over the PRI along with the station's DID number.

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