That's a good idea as a test but I need the caller ID it's one of the reasons we replaced the Comdial. We used to have external caller ID boxes but they are gone now. We are also going to set up some call routing that will need the ID.

Still waiting for Avaya to tell us what they think is wrong with the lines so we can relay it to Verizon.

I hate it when it becomes a finger pointing match.