Hal, the vendor is DJJ who did a great job on the install and has been very good in dealing with this problem. Since they had never seen it happen before and could find no reason for it they opened a ticket with Avaya who after looking at the config and system logs says it's a POTS problem contact the phone company. The want the Verizon tech to call them when on site, like that will ever happen.

Ed, I agree that the system should not be that sensitive but if it is the lines you should be able to see the voltage change or hear something when monitoring the line.

Will keep you posted, Any other ideas would be welcome till it's resolved


Thanks