Just to put my 2 cents worth in here...

I have worked with Toshiba, Mitel and Inter-Tel. By far, the Toshiba is sturdier and more relaible. In fact, I have one customer who has a Strata XX, which is ancient, but he won't upgrade or replace it because the thing and phones don't break!!!! In my office we are constantly sending techs out to service brand new Inter-Tel's because the VM has crashed or phones don't work, but with Toshiba, most of the calls are for moves, adds or changes not service.

To end my soap box..Toshiba is a very good and reliable system. It can play with the big boys (VoIP, networking etc.)and can provide a cost affective alternative.