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Joined: Apr 2012
Posts: 25
Member
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OP
Member
Joined: Apr 2012
Posts: 25 |
sorry to confuse you guys and thanks for your help as well!
What I need is this: Right now several clients call to this inter-tel 5000 with the 5.2 software, and Mitel 5212 phones.
When the call center gets a call the caller id on the 5212 just says "caller", there is no number or name.
What I need it to do is to say the client name so lets say they call from 702-566-9999 I want to tell the inter-tel 5000 to whenever it sees that number to display on the mitel's caller id as "BURGER KING 1" , is this possible and if so how?
Thanks!
Clueless about telephony, so thanks in advance!
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