hmm... i'll have to look at this tomorrow when i get some time. thanks for the quick reply guys!

so if i'm understanding it correctly the only way to move a phone is to move the extensions thorugh DB because the "Address" is actually the physical phone line thats attached to the Inter-Tel boxes? as in each line has its own address and each phone has its own extension (extensions can be changed but not addresses unless if i change the physical cable layout in the server closet)

hope i'm getting that right. thanks.!