It may have something to do with sockets being used by other programs. If you recall, if you have an ECS system with the OfficeLinx voicemail with the Enterprise Services installed, you had to shut down one of the running services in order to connect with the programmer. There's that special setting when creating the connection where you specify the address of the Enterprise Services server so it will shut down to allow the connection. That may be why you can connect with other devices but not the end user's. Could be a conflict with the user's pc. Just a stab at it....

Last edited by JBean3329; 01/20/21 08:24 PM.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.