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Re: Call Center Suite and Abandoned calls #63747 04/30/10 07:54 AM
Joined: Aug 2005 Posts: 908 Lenexa, KS, USA dfleschute Member
dfleschute Member Joined: Aug 2005 Posts: 908 Lenexa, KS, USA	Any call that terminates before being answered by a person is considered an abandoned call. Where are you seeing an abandon that is causing you issues? General call reports? ACD reports?

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Subject	Posted By	Posted
Call Center Suite and Abandoned calls	PCHD	12/15/09 06:53 AM
Re: Call Center Suite and Abandoned calls	superfoneguy	12/15/09 08:03 AM
Re: Call Center Suite and Abandoned calls	PCHD	12/16/09 06:16 AM
Re: Call Center Suite and Abandoned calls	superfoneguy	12/16/09 07:44 AM
Re: Call Center Suite and Abandoned calls	dfleschute	12/17/09 07:55 AM
Re: Call Center Suite and Abandoned calls	Jose Torres	04/29/10 03:49 PM
Re: Call Center Suite and Abandoned calls	Jose Torres	04/29/10 03:55 PM
Re: Call Center Suite and Abandoned calls	superfoneguy	04/29/10 04:11 PM
Re: Call Center Suite and Abandoned calls	Jose Torres	04/30/10 09:49 AM
Re: Call Center Suite and Abandoned calls	Jose Torres	04/30/10 09:57 AM
Re: Call Center Suite and Abandoned calls	dfleschute	04/30/10 11:54 AM
Re: Call Center Suite and Abandoned calls	Jose Torres	04/30/10 12:05 PM
Re: Call Center Suite and Abandoned calls	Jose Torres	05/03/10 08:48 AM
Re: Call Center Suite and Abandoned calls	Jose Torres	05/03/10 12:13 PM
Re: Call Center Suite and Abandoned calls	Jose Torres	05/04/10 01:31 PM
Re: Call Center Suite and Abandoned calls	dfleschute	05/04/10 01:49 PM
Re: Call Center Suite and Abandoned calls	Jose Torres	05/04/10 03:56 PM
Re: Call Center Suite and Abandoned calls	Jose Torres	05/10/10 02:19 PM

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