I'm trying to set up a fairly simple auto attendant scenario with an SBX. Lines 1 and 3 are programmed to ring to destination VM1, message 001. I have recorded menu greeting 001 and it plays properly when either line is called. The problem is that when either one of the three single-digit options in CCR #1 is selected, the caller is immediately dropped. Options 1, 2 and 3 route to extensions 100, 111 and 107, respectively. I know that all three of these extensions can be called successfully with no issues. Any idea what I'm missing here?


Ed Vaughn, MBSWWYPBX