I have tried (2) different VM modules - I set up (2) extensions 206 & 208 when I call 208 from 206 I get the proper Voice mail box greeting from Ext.208. If I call the other direction 206 from 208 I get the Company Greeting and it says let me try that ext. then it loops back to the Company Greeting and repeats itself. The (2) ext. are programed identical in the CTX-100. (I copied 208 into 206) I set a different greeting into each VM ext. and picked that greeting in the VM setup. Ideas Please ---- THANKS, LYLE