Hi,
As I don't have any logical access to it, other than physical access, I don't know the firmware/software levels.
I've downloaded the "OfficeServ Manager" and the "Installation Tool" from Samsung to try and get more info on the appliance.
Using "Installation Tool" I can browse a few system files, and the oldest ones are from 2012, which is consistent with the information I got from the finance department regarding what year the appliance was bought.
I don't know if it was ever upgraded.
Is there a way I can see that information you requested?
When looking at the front of the appliance, you have 6 modules. 3 on top and 3 below. The one on the top left corner has a label "MP20".
Is that what you mean regarding the processor?