What I have seen is that the processor is essentially DOS attacked from a device till weird things started happening. Now I haven't seen any of this on the SV9100. I would ask when you first programmed the system did you default it first? I have also seen corruption from people trying to program the system via PCPRO and uploading it to a system. Uploading an overlay to the hardware that doesn't match up for whatever reason causes all kinds of issues. I have a certain way I have programmed these systems since the days of the i-series that has yet to fail me or cause weird issues like the other techs had. Now, TDM issues I have seen these new IAD boxes cause all types of issues. Especially the ATT ones on fiber. I ALWAYS tell them I want G711 on ALL trunks. Amazingly they default to G729 unless its a fax.