Temporarily cut dropped call still connected CIX670 : B--U CIX40A2 : GCTU2
As reported to me by my users: short drops but call is still there - Happens frequently. 10 plus times a day 2 remote sites.
It sound like muted neither side can hear for a short time 1 to 3 seconds.
USER A: another cut out for a few seconds
USER A: cut out for a second with pt
USER B: cutting out again 2x
USER B: my phone cut out now
my phone just cut off twice back to back like a sec each
Complete drop - only reported once.
USER A: was just on the phone & lost my call completely
USER A: & next to me phone cut out at the same time
Strata unifier Status
Offsite office A: Maximum Delay (ms) 4719 / network delay calls 6
Offsite office B: Maximum Delay (ms) 3766 / network delay calls 2
Main site Maximum Delay (ms) 1204 / network delay calls 1
CIX670 : B--U CIX40A2 : GCTU2
Equipment Version: AR5.20 MT055.00
We have 2 PRI
on avg only 12 lines used at once. not high volume at all.
anyone have any tips to resolve this issue?
