Originally Posted by DND ON
You can have the receptionist as the first member of the hunt group, then an extension list with the other phones as the next member. This will only work as linear, not distributed, if you always want the receptionist to ring first.

Can I set the extension list to ring distributed within the linear hunt group?


Originally Posted by DND ON
One trick is to include the receptionist in the extension list, then add the extension list as the hunt group member numerous times. That way, calls will always ring the receptionist first, but her phone will also ring if she becomes available.

I'm not entirely sure how this would work? I'm still not really clear how the extension list will be rung by the hunt group

Originally Posted by DND ON
FYI, never use the hunt group announcement or overflow destinations to ring other phones - only use recall. Obviously, calls won't recall until the hunt group recall timer expires.

Could I use extension 201's Overflow destination as the hunt group?

I've tried with hunt groups with other hunt groups as the recall stations but that hasn't worked frown