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Joined: Feb 2006
Posts: 1,716
Member
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Member
Joined: Feb 2006
Posts: 1,716 |
To all of you having trouble with the Polycom and Konftel telephones. The simple test is to take a standard, single line telephone, connect it to the ESI, make a call and then do a switch hook flash and see if you get a second dial tone. Make a second call and then hook switch flash and see if you have a conference. If you do, the ESI is not at fault. The single line ports of the ESI conform to the old BelCore specs and the flash hook settings are fairly wide from 200 ms to 2000 ms. You should be able to find the correct combination. We service a clinic with 26 locations and everyone has an ESI Comm Server from a 50 to a 1000 and everyone has a Polycom and they all work.
On the other hand, if the standard single line phone can not conference, then you have something gone wrong in the KSU.
Rcaman
Americom, Inc.
Where The Art And Science Of Communications Meet
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