The OP is from Maine and, yes, things have changed DRAMATICALLY. At one time, I would welcome a Verizon Tech because I knew that tech would have the knowledge, experience and tools to get the job done. Today, I end up allowing the Verizon tech to borrow my equipment or, end up showing the tech just how to trouble shoot the problem. It is bad and getting worse.

When you ask a Verizon tech, while on a trouble call on a PRI circuit if he brought his T-Berd and he says "No, I brought my truck" you know things are not going to go well today! banghead

Rcaman


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