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Joined: Jan 2002
Posts: 196
Member
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Member
Joined: Jan 2002
Posts: 196 |
No.
The EncoreCX's (and it's predecessor the Encore 818's or "Encore Fiasco" as my company affectionately refers to it) Courtesy Service feature is designed simply to allow incoming calls to be answered after a given period of time ringing and greeted with an announcement requesting the caller please hold for assistance by a live person.
This feature is typically used in leiu of the Automated Attendant feature of the Voice Messaging Module which is not required for use of the Courtesy Service feature. However, the "canned" Courtesy Service greeting may be customized if you have a Voice Messaging Module installed.
Good luck!
COMTEK Technologies, Inc.™ Information Technologies Integrators™ Celebrating 37+ Years Serving California & The Western United States! (619) 266-1000 • (800) 525-7100 an interCONNECT-IT™ company
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Visit Atcom to get started with your new business VoIP phone system ASAP
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