Ah...should have mentioned that first. We have had many, many "discussions" with cable companies regarding their "idea" of what is standard telephone line parameters and what is just not workable. They need to replace their modem. Unfortunately, we have to deal with Comcast here and that is what has been done time and time again when this problem occurs. Mitel is especially finicky with regards to telephone line parameters. Get the cable company out there and tell them you want standard telephone line conditions on the trunks with which you are dealing. I have provided you with the basics. If they meet, at least, those, your system will work.

Rcaman

Americom, Inc.
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