I purchased via another vendor as we are not large enough to be an Avaya dealer. Therefore, I am leaving it up to him to resolve for me. He is stating that they are not allowing it. I am not sure what/who KRS is. Very frustrated with the whole scenario.
![mad mad](/forum/images/graemlins/default/mad.gif)
I am not sure if someone else could help push it along, but would be great if you could.
![smile smile](/forum/images/graemlins/default/smile.gif)