No worries, its been a long and lately very frustrating process!
Its been an interesting journey so far. But with an end to the setup in sight (okay its still pretty distant) its been a pretty neat one as well.
The biggest plus is for the workers that will be using it, every site I get setup are happy campers, we have been "making due" with what we have had for the last couple of years and the staff are happy for the upgrade.
The call quality so far between sites and internally is outstanding.
Besides the ongoing issues with the vendor its been a pretty good process, its also been a very slow one, though nothing in this industry moves really quickly...lol
1.5 more remote sites up today, had to cut the day short for other commitments.
I have saved the biggest remote sites for last, not sure why it just worked out that way.
Then comes the tweaking, still need to finalize the AA's get all the scripting setup and setup the roaming users for our crisis call center. (All this is on the vendor not me) Then its testing and cut over.
Still a long way to go but there seems to be an end in sight.
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